Privacy Policy

1. Introduction

Unstruk Data, Inc. ("Company", "we," "our," or "us"), the operator of Zine, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chat platform and related services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Email address and name (when you create an account)
• Profile information you choose to provide
• Billing information for paid subscriptions
• Communication preferences

2.2 Usage Information

We automatically collect information about how you use our service:

• Chat conversations and messages
• Files and documents you upload
• Usage patterns and feature interactions
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information from third-party services:

• Authentication providers (Google, Microsoft, etc.)
• Cloud storage services you connect
• Payment processors
• Analytics services

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process AI model requests and generate responses
• Manage your account and subscription
• Send important updates and notifications
• Provide customer support
• Analyze usage patterns to improve our platform
• Ensure security and prevent fraud
• Comply with legal obligations

4. AI Model Processing

When you interact with AI models through our platform, your messages and uploaded content may be processed by the following third-party AI providers. We send the necessary input data to these providers' servers to process your request:

• OpenAI - GPT models and AI functionality. View privacy policy
• Anthropic - Claude models and AI functionality. View privacy policy
• Google - Gemini models and AI functionality. View privacy policy
• Microsoft Azure - Azure AI and Azure OpenAI services. View privacy policy
• Amazon Bedrock - AWS AI model hosting. View privacy policy
• Other AI Providers - Including Cohere, Mistral, Groq, Cerebras, xAI, Deepseek, Replicate, Jina, and Voyage. Each provider has their own privacy policies and data handling practices.

Important: We do not use your personal information or conversations to train AI models. We implement measures to minimize data exposure and only send necessary data to process your specific requests.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform:

• AI Model Providers - As detailed in Section 4, we work with various AI providers to deliver our chat functionality.
• Clerk (Clerk Inc.) - We use Clerk for user authentication and account management. View Clerk's privacy policy
• Vercel (Vercel Inc.) - We use Vercel for web hosting and content delivery optimization. View Vercel's privacy policy
• Graphlit (Graphlit Inc.) - We use Graphlit's platform for content processing and knowledge management. View Graphlit's privacy policy
• Analytics and Monitoring Providers - We use analytics services to understand usage patterns and improve our platform performance.

5.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets involving Unstruk Data, Inc., your information may be transferred as part of the transaction.

5.4 Data Sales

We do not sell your personal information. We may share personal information with other categories of third parties with your consent or as described to you at the time of collection.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication
• Secure infrastructure and hosting
• Employee training on data protection

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account information: Until account deletion
• Chat conversations: Based on your subscription plan and retention settings
• Usage analytics: Up to 2 years
• Billing information: As required by law and accounting practices

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities
• Withdrawal of consent: Withdraw consent where applicable

To exercise these rights, please contact us at privacy@zine.ai.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie preferences through your browser settings, though this may affect some functionality.

Types of cookies we use:

• Essential cookies for basic functionality
• Performance cookies for analytics
• Preference cookies to remember your settings

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Children's Privacy

Our service is not intended for children under 13 years of age, and you must be at least 13 years old to use Zine. We do not knowingly collect, use, or disclose personal information from children under 13. If you believe that we have collected personal information of a child under the age of 13, please contact us using the contact information below so that we can take appropriate action to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Unstruk Data, Inc., developer of Zine.
Email: privacy@zine.ai
Website: https://www.zine.ai
Subject: Privacy Policy Inquiry